Shipping
Please allow 3-5 business days for our team to process your order once credit card authorization and verification have been obtained.
Orders placed on Saturdays and Sundays will begin processing the following business day (excluding public holidays). Cut off time for overnight shipping is 3:00PM EST. Standard Overnight is delivered M-F, Saturday Delivery is an additional fee.
Methods and Transit Times:
| Type | Estimated Transit Times | |
| Standard Shipping | 4-6 Business Days | |
| Expedited Shipping | 2-3 Business Days | |
| Standard Overnight | 1 Business Day | |
| International Shipping | 4 - 14 Business Days |
Overnight shipping could be delayed on the days we have holidays or are out of the office.
SHIPPING FAQ's:
FINE JEWELRY AND ORDERS OVER $1,000
All Fine Jewelry orders or orders valued at over $1,000 are shipped via FEDEX and require a signature upon delivery.
APO/FPO/DPO MILITARY ADDRESSES
All shipments to APO, FPO, and DPO addresses are sent via USPS Parcel Select. Due to military handling time, delivery to some destinations may take up to 45 days.
MULTIPLE SHIPPING ADDRESSES
At this time, we can only ship to one address per order.
INTERNATIONAL
All orders shipping internationally are subject to additional shipping charges based on taxes, tariffs and duties put into place by that country. AMBRE' is not associated with these fees. All fees are to be paid for by the customer at the time of delivery. Most countries calculate shipping charges, taxes, tariffs and duties at checkout and the customer owes nothing additional at delivery.
What do I do if my tracking update says "delivered" but I did not receive my package?
AMBRE' shipments do not require a signature upon delivery, except those sent via FedEX with fine jewelry. While all shipping carriers are experiencing an unusually high volume of orders, we will do everything we can to make sure you get your product. If you receive a "delivered" message from our carrier but do not receive your package, please contact the carrier after you've checked the entire premises of your home. If you are not able to track down your package through the carrier, our store policy will allow us to either reissue your order or offer you store credit within 14 days of the scheduled delivery date.